Is it safe for me to use my credit card when I order?
Yes, we use a completely secure merchant account system.
When does my credit card get charged?
Your credit card will get charged 24-72 hours after you place your order. We have a "Pre-pay" policy to protect ourselves from fraudulent orders.
How much is shipping?
Shipping is FREE for all products.
How long will it take to receive my order?
Items ship from the manufacturer within 5-7 business days. If the items are in stock, you should receive your order within 2-3 weeks from the date of purchase. Stock changes frequently. We will provide an estimated ship date when you place your order, which is subject to change on occasion.
Can I place orders by phone?
Yes, please call us at 866-526-1843 to place an order.
Please note that placing your order online is faster, safer and more efficient. It will ensure that your shipping address, billing address and item(s) ordered are correct.
Will my item look exactly like the picture?
UniqueLightFixture.com makes every effort to provide high quality images, and measurements to assist you in selecting your light fixture. Keep in mind that all products are individually handcrafted, therefore, can vary slightly in color and size. Sometimes measurements are rounded off, and occasionally they will vary slightly from the description. If precise dimensions or colors are critical to your order we suggest contacting us by phone or e-mail in order to further assist you. Please note: We are not responsible for color variations or measurements that are slightly off (three inches or less). All Returns will be subject to our return policies & fees.
Will the light fixture require assembly?
All products are shipped fully or partially assembled. All fixtures will be shipped with all necessary fasteners, and can be assembled with easy to follow instructions. For products requiring electrical wiring, we suggest that you contact a licensed electrician to perform the final installation.
